Submitted by: Ritvik Khanna
Complaint Details:
My name is ritvik and i booked a tour package for my family for srinagar. There was a problem at one accomodation. Yatra charged me 4 times the actual price and took 100% money in advance i.e INR 50, 500. However the service sucked. People at customer care center are adamant that nothing can be done and only a feeback can be provided. I was asking for written confirmation about whatever he said and he was hesitant. Would highly recommend makemytrip.com over yatra.
After sales service sucks.
Would never avail any services from them
Thanks
Ritvik