Submitted by: KG Korant
Complaint Details:
I has purchase Mobile ZOLO ERA 4K in March 2016 online.
After six month there is problem in voice. i.e. receiver coiuld not heard voice . it was given to your customer care Bridght communication in Baroda (Gijarat) for repairing. He has repaired.
Again after one month same problem faced again repaired with bright communication.
Again after one & half month same problem faced.. Again given to Bright communication. He told that noe speaker/mike is changed & now no problem will occur.
But unfortunately again same problem occur, Now since it is under guarantee it is again given to Bright communication Your authoriszed customer care in vadodara (Gujarat).It is with him presently.
Pl advise him to replace proper parts so that such problem not faced & image of ZOLO mobile not spoil in market.
Hope you will take suitable action.
Thanks
KG Korant
3, Aatithya Society Nr. Chhani Canal vadodara. 391750
Ph. 08238021997, 9998010312