Submitted by: jennies george
Complaint Details:
Mobile no. 8589090479
i had paid my mobile bill through my banks mobile app. just because i am not using vodafones application to make the payments, they are purposely barring my calls and not willing to de barr when i had already shared my transaction ID.
being in an advanced world a mobile company taking 72 hrs to update the payment made by the customer is a true case of arrogance by vodafone.
and the customer care executives are least bothered about the customer’s troubles.
i have already faced a financial loss of Rs. 50000 just because i was not able to make timely calls from my mobile even after paying my bills.
this company had never informed me that the payments made through banks will take 72 hrs to be updated.
kindly look into the matter and buy me a compensation for my financial losses
jennies george