Submitted by: avinash2271
Complaint Details:
Dear Team,
This is Avinash a vodafone subscriber with no: 9502706797, who has got ported-in from Airtel last month i.e., November’2016. I have got a message stating “DUE TO RESIDENTIAL ADDRESS IS NOT IN OUR SERVICEABLE AREA FOR VERIFICATION, PLEASE VISIT ANY NEAREST STORE BY 3RD DECEMBER”. I have tried to locate the center nearest to me but ended up in wrong address. And on 02-Dec-2016, my service got disconnected without any prior intimation and the due date was to 03-Dec-2016.
How can a service provider so negligible with a postpaid customer without giving any communication, disconnect the connection? My daily activities and job activities are getting hurdled with this issue. I have been constantly speaking with one of the executive but it too was of waste use as he has been trying to resolve the issue but as his team is not responding properly, he too ended up with sorry . I have submitted my previous provider Postpaid bill too for the necessary documents to be submitted but still the issue is not yet resolved. I need the service to be activated at any cost within in short span of time. I am not here to entertain anyone’s negligence. I am suffering due to you people with your negligence. Is this is the response you give to a port in customer? Is this the welcome gift for a port-in customer. I have ported in with many hopes for a better services and options than AIRTEL, but you people made me to feel regret for that hopes.
Hope i will have someone to reach out to me. My alternate number is 7995907747.
I NEED THE SERVICE TO BE ACTIVATED BY SUNDAY MIDDAY OR ELSE I WILL END UP WITH CONSUMER AND TRAI COMPLAINT.