Submitted by: Amit Mandal Mandal
Complaint Details:
About Last 15 days I am suffering for this and they are not providing me what I asked before the tariff change.
The tariff has been changed to SEP 149 N CUG but there is no freebies and Rental discount which is active in my given Ref.No 9836363377 and 9830161390.
Tariff change request no : 262193326 on 10th Nov 2016.
Now I want like the ref No:
1.COFU-500 Local SMS Free RC 50 Y
2.COFU-500 Min Loc M2M Free
3.All STD 100 mins free COFU RC 99 Y
4.Local M2M@10p/30p(50p/50p) RC 59 Y1
5.All [email protected] base 0.75 RC 49 Y1
6.Bill Discount Rs. 100
My question to Vodafone :
Question 1 : Have you changed my tariff as per my request ?
Question 2 : After the change why you are refusing it to attach the freebies ?
Question 3 : whose fault it is ?
Question 3 : Why have you changed my tariff illegally ?