Submitted by: Samikshan Majumdar
Complaint Details:
Since October I have been using Reliance Jio sim to make calls, send messages and data usage because it’s absolutely free of cost. I also have a Vodafone Post Paid connection. Even last month I received a mammoth bill from Vodafone though I hardly used it, I made the payment timely and without any complaints. This month they have again sent me a bill of around 750 while my plan is worth around 274. I have hardly made 4-5 calls this entire month. I think they are doing it in purpose since I informed them last month that I would be opting out from Vodafone and switch to Reliance Jio. I am being very very honest that I have rarely used my Vodafone sim the past billing month. I am not at all happy with the services and the customer support provided by Vodafone. I have no interest in paying their bill since they have been overcharging since quiet sometime. Kindly look into it and provide assistance.
Thanks & Regards,
Samikshan Majumdar