Submitted by: Leena J
Complaint Details:
I have complaint them about my television which is under warranty and its motherboard has gone. They have given me 3 days TAT for resolving that issue.
In that 3 days, I am following up for the part delivery and all. They didn’t have the courtesy to intimate at least once for updations. And on third day their phone gets unanswered or either switched off. On the fourth day when I had to scold on them they have said the parts were unavailable and it will take more 3 days. I am not satisfied with the service of Vijay sales, they are giving this type of ignorance when the product is under warranty what if the product will out of under warranty.