Submitted by: Padmanabhanpondy
Complaint Details:
Sir,
I have purchased Videocon Refrigerator Mode No.VZ294PECSNHFK on 4th September, 2016 for M/s Darling Digital World, Pondicherry. After three /four days we had noticed that watering in the Refrigerator, on this we had made so many complaints with call centre. During the month of Jan’17 one Service Engg was attended the complain and that there was a loose connection and he said that it had been rectified, you have no compliant. Next day we had noticed that some grill fitted in the inner side of refrigerator was broken and fell down. The watering again started. we had again booked complained after a serious compliant service engineer came changed some of the parts and the complaint still open. Even after this, water is coming in side more than earlier. We are approaching the Service Centre and no one is hearing our problem. It is total lose to us .