Submitted by: Nikhil_verma_21@yahoo.co.in
Complaint Details:
I had been contacted by this company several times regarding a free holiday voucher and suggested to visit their office at Ansal Plaza, Vaishali, Ghaziabad to attend a presentation and collect the free holiday voucher. It was almost forced to take my wife along. I ignored their calls for sometime but recently I was planning a family trip to Malaysia and done with my flight booking, just left with the hotel booking. As usual, like evey weekend, I got a call from them and as I was looking to book hotel for my trip, I got in their trap and agreed to visit their office. They called me several times to check if I am coming or not. When I visited they made me sit for a presentation regarding a lucrative membership offer. The way they presented, it all looked like an Fabulous offer with all five star facilities offerings, airport/hotel transfers, all hotel amenities etc. With a price of Rs45000 for three membership + 6500 AMC. They quickly almost brainwashed me and convinced me to the payment there and then through my credit card. In the mean time, also made me sign a three page long agreement form and quickly took it away stating send it to your home with kit. Provided me the receipt of the payment made, only. When I got form and read it fully that opened my eyes as Most of the things that were verbally promised were not in the agreement, also hidden administration charges for AMC, which was not explained. When I called to know the hotel options for my trip, found to my surprise that the membership is only for their properties in India hence I have to pay extra for Malaysian hotels, it will only be accomodation. There website looks fake as somewhere they mentioned their name holidays club and somewhere, holidays club. Not much information on the website. Also, their customer service no. is a mobile number, only one person sitting on that number to answer, who is always busy in doing bookings for god kNows who.
Still there’s lot to write about this company’s scam. Will do it some other time. Right now I am struggling to get my money back. Appreciate, if someone will help and take me out of this big messy fraudulent scam.
Regards
Nikhil