Submitted by: prakash01.4b6
Complaint Details:
Sir,
Service NO: 2014 13348.
Today on 28.12.2016 at around 11:00 AM, Line Man of Nagaram Area (Mob NO: 9949380971)
has come for disconnecting the electricity connection for not paying the outstanding bill.
We have paid the full bill on 27.12.2016 USC NO 109919801. Even though we have shown the SMS received from TSSPDCL, and persuaded him not to disconnect; he disconnected and without information, he left the place.
With great difficulty we found the contact no.s of the sub-station, paid the fine Rs. 75/- (RCPT:51113280867, ERO:311) and told the dept for re-connecting. after 5 hours, at 16:00 the same person has came and demanding 100/- bribe without which he will not connect. after wasting half an hour of our time for not giving bribe, he finally re-connected.
with such an arrogant behavior, it appears that, he is not even the employee of the electricity department. you are requested to process the complaint and take necessary action accordingly so that the consumers won’t get effected in future.
Regards,
Bhanu Prakash. M,