Submitted by: jagan es
Complaint Details:
My SC No. 40246854646. Residing in Villivakkam. My Settop box was recently replaced with a news one in the 1st week of January 2017. Again i received E48 / E52 searching for signal. I had takenup the issue with nearest distributor(Kolathur) for which he wanted to again replace the settop box for Rs.650. It is to note that i had replaced the existing one for Rs.350. Is there any logic in contiunously paying money to the distributor and replacing the settop box without the mistake of the consumer. later getting annoyed with this attitude, i placed a complaint over phone with complaint no.SR170123013275. Still im expecting a positive reply from the technicians. im helpless. i wish to surrender my connection or else i would be forced to file a legal complaint for the harrassment i had through the distributor.
Regards, Jagan