Submitted by: ethnaghosh
Complaint Details:
So I have been a regular customer of Streetstylestore for the longest time now and to be honest I haven’t been disappointed with their products (shoes mostly) yet and considering the fact that I know delivery takes atleast a month, I have always been okay with that too.
However, this time when I purchased a few clothes my experience turned into a nightmare. Firstly, the clothes that I received are quite substandard. I have received a white dress which is made out of the same material that road side Rs. 100 cotton petticoats are made out of. It is a total shock, because there seems to be no quality analysis that is being done at their end. The pictures are heavily misleading. When I wanted to return the items, I saw that wasn’t allowed. Which technically means that they expect us to pay for substandard items and its almost like they are forcing it on me. I have written to them and have received a complaint no (183854) but no follow up mail has come from their end. Their landline no. is a joke, because they never receive calls. Its been a while and I am stuck with these items. I don’t know if they will even reply/return/exchange my items ever.
They have now not only lost a loyal customer but I will ensure that I spread the word about their terrible service. Extremely disappointed. I will also take all necessary steps on social media/legally to ensure that they are sued for their conduct.