Submitted by: karen1
Complaint Details:
Please do not opt for standard chartered credit cards.
They do not update the credit card statment on time ., it takes more than 3-4 days to update it, after multiple follow ups.
When you pay you entire dues on or well before the due date, it still shows as payment pending for more than a week after you have made the full payment.
Further they do not update the stamtent on time so they can charge unlawful charges.
For eg. Payment was due on 19/12, they on purpose have not updated my statment since 15/12.
I have paid my entire dues whatever was appearign on the statment on 19/12, but now they will back date the statement and say that i have not made payments incurred.On 15, 16, etc
when you email them they do not respond!!!