Submitted by: shankamble1989
Complaint Details:
Hello,
I am writing this with utmost disgrace about the service of snapdeal and their attitude towards the complaint risen. i had ordered euro brown leather wallet order id: 14351046150 (2 items) but i have received only one. i immediately realized a return request and it has been more than 4 months now and nobody came to collect the courier. i tried reaching out to your customer care number and to my utmost surprise was only led to automated messages. not sure how you call this customer care when there is no one to talk to. i even mailed snapdeal care, snapdeal support, but no action has been taken. please help me get my money back from this fraud site which has got a fake return policy and fake partners. i expect a clear response or call from snapdeal customer care and explanation on how this will be sorted. the way your team is handling the issue and with absence of any human interaction whatsoever.
Look forward to hearing from you.