Submitted by: preeti_sag
Complaint Details:
Order ID: 17424150855 placed on 21.12.2016 for item IndiWeaves Multicolour Woollen Leggings – Pack of 4, age 9-10 years
On 23.12.2016, item delivered and it was found that the order received is not the same as order placed.
Order promised to deliver 4 woollen leggings for 9-10 years but instead
Two woollen (black and beige) and two cotton leggings (red and green) were sent
23.12.2016- Return and replace request was made.
26.12.2016 – Replaced item received.
Gain the item delivered was not same as ordered placed. Same cheating has been done again.
Two woollen (black and yellow) and two cotton leggings (red and green) were sent.
Its very unprofessional on part of snapdeal and their retailers to cheat the customer twice for same thing. When woollen legging order was there, why the cotton leggings were sent.
Also again even after mentioning the issue is with the material of the leggings sent in the return and refund request, same mistake has been repeated.
First purchase with SNAPDEAL have left me with such bitter experience, I would never recommend this site/ portal for any procurement.
Its highly unethical and professional and would never make any purchase from SNAPDEAL in future and will caution others for same.