Submitted by: mkshamsad
Complaint Details:
Sir/Madum,
I purchased a Polo Black shoe through snapdeal the size is not comfortable so I request for replace it with comfort size but two times request through costumer care both time replied its that the items pick-up within 48 hrs but 12 days passed no one come for pick-up consignment. Today came a call via Econ. express that you drop your consignment in the office I request to him to collect from my home which is ensured by snapdeal he is not agreed and say that He will cancel my request . Pl rectify it and tell me what I do.
Thanks