Submitted by: Vamsee damarls
Complaint Details:
I have ordered Hi5 seating recliner from Snapdeal on Oct 7 th 2016 for around 12000/-, and I got it delivered on Oct 29th 2016,
The received product is not functioning so asked for repair and they said repair Is not possible and has to be returned. They arranged pickup through Vulcan couriers and picked the product on 14 th Nov 2016 .
But till date the status itself is not been updated and refunded is not been processed . I contacted the customer care ten times regarding the issue and their service is worst . Moreover they say that pickup is unsuccessful for which I have shown the acknowledgement given by pickup person and still they say the same .
From last two months my hard earned money got stuck with them and I don’t know why they are not processing.