Submitted by: Neetujiya0969
Complaint Details:
Shopclues is the horrible website and pathetic services as ever. Order no. 105392096 seller is also uneducated i had send him chat as well and tried to call as he has shipped the order without checking quantity. I had order 7 sets and delivered 1. I had shared the pics of outer and inner pack even i opened it in front of courier as the parcel was too small for ordered items. Called customer care to ask seller to dispatched rest 6 sets if mistakenly this happened but he ask to raise return request that too had happened 4 days but no revert till date. Also i kewp calling them skmw amrita and priyanka picked calls and now what is the revert given that the return request got rejected as we have send all items after quality check they don’t even bothered about pack that can not contain 14 blankets. Shopclues only made to get customer money and always try hard to refuse customer complaints to enjoy customer money. But i am not gone be leave them. For now i am marking mails and comments on social media and if not solve than surely will go to shopclues office with police for fraud case by shopclues with the pack where shopclues done the quality check and i want to see 14 blankets into that pack. How they had done their quality check and how they are sure that the complete order got delivered to me. I want my money back.
Also priyanka given assurance of callback by senior which is not done. Not even single mail got reverted by them.I am spending my more money on calls to get my stuck money at shopclues. Please tell me where do we request to close fradu website shopclues as i am sure will get bunch of people who has their money stuck at shopclues. We all want that this kind of fraud company should not run in this ecommerce world. Also can check images of outer inner packs