Submitted by: nikhila suresh
Complaint Details:
I have done my hair straightening and coloring from this saloon on 01-Oct-2017. On checking with the salon lady how much it was going to charge me she stated that it would be 6000 for hair straightening and coloring of hair additional 1000. I had availed the services and when i had to pay the bill she charged me 6500 for hair straightening and 1000 for coloring of hair.
In addition to this i was asked to come to the saloon after 3 days so on 05-Oct-2017, i had been to the salon for hair wash. The same lady charged me additional 500 saying it was for the hair spa, which was neither communicated to me before it was done. The hair spa which was stated by them as a hair spa was just a cream that was applied for 10 mins and washed away which was not even a spa.
When i had called back to the salon on 13-Oct-2017 to inform the hair straightening was not good since my hair was turning wavy and the hair color they applied was black instead of brown. The lady was very arrogant and does not have the manners to behave with people. She told me that i could go back after taking an appointment and check what can be done. This service which was given to me was stated as permanent straightening and it does not even stay for a week.
I was also given a bill which does not even have the parlor name. As i have done the card payment i have the transaction slip with the salon name and the amount payed by me.