Submitted by: aman.is.singh
Complaint Details:
My name is Amandeep Singh and i bought Samsung A9 pro from Sargam electronics Rajouri Garden(Ph-45611121, 8510085201-03)on 2-1-2017.
The salesman committed to convert the selling amount into installments of 0% rate of interest for 12 months.
But after swiping the card they told me it cannot be possible as they have swiped the card with partial payment and now they cannot convert into Emi and suggest me to talk to my bank to convert the amount into monthly installments.
Later i called my bank to convert the value into emi and bank told me it would be come with extra difference of Rs 2100 plus(including tax and interest) of the total value product.
Than i raised a compliant against sargam electronics and they asked me to come to there office band i visited 2 times and struggled for the loss.No one talked properly with me and they start blaming the bank.the behaviour was inapropriate and by false commitments they sold there product.
Request you to kindly take a strict action against them.
Regards
AMANDEEP SINGH
Invoice no. of product- (srj-014485)
Mobile- Samsung A9 pro Gold