Submitted by: nara_9433
Complaint Details:
Dear Concerned
We had purchased a Sansui split Air conditioner from Flipkart on 5/4/201.The specs are, model no-VM35781, capacity 1 ton. On 28/10/2016, it stops working that is it was not turning on. So we have launched a complain and our complain no is- KOL2710160175.
The very next day, 2 service engineer came and diagnosed that there is a problem with an internal parts and its needed to be replaced. But after that they never came to replace the part. We have tried to contact them so many times, sometimes they picked up and told us they are gonna come within few days, some times they never picked up. As you can see it almost 2 months from the date of complain, our problem is stil not solved. Please take necessary action asap or we may need to move to the consumer court.
Thanks
Narayan Chandra Bhattacharya
9433844642