Submitted by: Arun Adalja
Complaint Details:
I purchased j5 prime mobile from ssk retailer Rajkot 15 days back.i founentd that while opening internet and google virus warning was given and I am not able to go further.complained to retailers they tried but not able to remove it.they told to go service centre.but service centre formatted but next day isit to service centresame problem.i wrote mail to customer care and they telephoned me asking about ref no from service centre but they did not give any ref no.still the fellow doubted about my visit to service centre.still matter is not resolved.bakvas people.poor customer service.