Submitted by: NISHANT GARUD
Complaint Details:
I would like to report an incident happened yesterday at Reliance Digital V3S Mall. Preet Vihar.
This is regarding very bad behavior by the salesman in the stores. The Salesman (don’t know the name) misbehaved. He could have explained the matter/ issue politely. The way he showed up his attitude was not acceptable. He got into an argument with us instead of providing a solution. He straight away told the financer (sitting at the billing desk) to return back our card. This is a very serious issue & not acceptable at all. Although later on I got the product I wanted & very much satisfied with the other team members. I need to think the next alternative while purchasing the products next time & would advise my friends to be extra careful with their visit to Reliance digital (especially this store). You need to provide quality training to the staff & teach especially how to behave with the customers. (Very bad experience with reliance digital)
Just a little suggestion to Relaince Digital to adopt a strict policy while recruiting the sales person in order to protect the brand’s name.