Submitted by: Bhaskar Kumar lal
Complaint Details:
This has reference to my earlier complain dated 18-10-16 which is removed without settlement. Rs. 300/- paid by me has not refunded as yet.
13/14-9-16 : contacted by Reliance Communication Mktg Executive Ms. Mansi 8010465797 for better Postpaid plan, best services in less payment.She also advised me to submit copy of Adhar card, a photograph and Rs.300/- for the new Sim.
15-9-16 Mr.Shiv 9873019583 handed over me a new Sim ( 899105011405
1096717R Reliance 4G/LTE on Pkt IMSI No.405051001109671 circle : Delhi Pkg Date Aug/2016 and collected all above docs and Rs.300/- cash against receipt No.CIL 10903.
18-9-16 Called from 9599895486 to PORT from aircel and provide details. I made PORT request and my port code DD679314 of 18-9-16 with availability up to 04-1016 was informed to 9599895486 by SMS and also to Ms. Mansi.
Also spoken to Ms. Mansi on 25/27-9-16 and 1-10-16 for progress.
21-9-16 Email sent to gic.reliance@gmail.com, customercare@relianceada .com but reply not received.
03-1016 Email sent to both addressee regarding progress but no reply.
4-10-16 Email sent to refund Rs.300/- but no reply received
18-10-16 Complain made on ConsumerComplaint.in .
19-10-16 Received a call about 1130 from 02230326300 and she only asked about my complain as she wanted to confirm.
25-10-16 Sent updated mail on consumer complaint.
02-11-16 Again sent an updated mail on consumer complaint.
Now I request that you kindly refund me Rs.300/- and take back the unactivated Sim which is of no use to me.