Submitted by: sanosji
Complaint Details:
As per the latest circular, we need to migrate to 4G service from our current service to avail internet facility. The Reliance data cards with no. 9341307933 and 9342169012 were recharged with life time data plan of 1 GB per month till the validity data card i.e. till 2021/2. After inquiry, I came to know that the will be discontinuing the current plan after migrating to 4G. Following was the response from the Customer care “Once the 4G will launch the plan will get change and we are going to shutdown the service.” Either they should allow me to use the current services or continue the same plan in 4G services. Kindly do the needful. Hope that this issue is address to benefit others who had availed similar facility.