Submitted by: mahendra_sp
Complaint Details:
I had informed customer care to close my data card
3 month back (sept 2016) and customer care confirmed me the same
two days back i got a mail regarding the payment of 2628 rs as bill till november 2016
i got a e-mail
Ref No: Reliance ADV/DEC16/D2416374
To,
MAHENDRA SADASHIV PACHPOR
FL NO C-6 KRISHNA GARDEN MANIKBAUG
SINHAGAD ROAD PUNE PUNE.
Re: Invitation to Conciliation as per provisions of Section 62 of the Arbitration and Conciliation Act, 1996.
CAF 500007506344,
MDN 9373591877,
Sir / Madam,
Under Instruction from and on behalf of our client Reliance Communications
1. You had availed Telephone/Data Card service from my client under CAF 500007506344,
2. That you failed to adhere the terms and condition of the CAF agreement by not making the payment of the outstanding amount in time and the same was not paid despite repeated, request, reminder and personal visit made by my client.
3. That was on date an amount of Rs. 2628/- is due and payable by you in the aforesaid CAF No 500007506344, to my client. However my client in the interest of good customer relationship intends to explore the possibility of a settlement, through process of conciliation and accordingly intends to refer the dispute to Mr. IRFAN who would act as a conciliator for an amicable settlement.
4. In case you are interested in settling the matter, amicably, and out of court, by the process of conciliation, as aforementioned, you are called upon to attend the conciliation camp, being organized at RELIANCE COMMUNICATIONS RELIANCE COMMUNICATIONS, Bldg No B-18, Office No-A-1, Ground Floor, Kubera Park, Kondhwa, Pune – 411040 On Saturday 24 December 2016 between 11 A.M. to 5 P.M.. In case, however, you fail/avoid to come forward for conciliation, on the said date, the present invitation shall be deemed to have lapsed/rejected and in such event, our client shall be constrained to initiate appropriate legal proceedings against you to their logical end for the recovery of its dues at your risk, cost and consequence. The present communication may also be treated as a final opportunity from my client, towards the amicable settlement.
5. This is to put to your notice that in event of your rejecting the present invitation I have instructions from my client to initiate further appropriate legal proceeding for the recovery of the amount due from you.
6. This notice is issued to you without prejudice to the right and claims available to my client under the Terms & Conditions of CAF Agreement.
Please contact On No: IRFAN 9373319132 (reli.zen.enterprises@gmail.com) for further information.
Cheque/DD payments to be made in the name of “RWSL A/C RIS”.500007506344.
Please Send Cheque /DD on below Address.
RELIANCE COMMUNICATIONS, Bldg No B-18, Office No-A-1,
Ground Floor, Kubera Park, Kondhwa, Pune – 411040
BY NEFT
Account Name Reliance Webstore Limited
Account No. 22905207684 (Current Account)
Bank Name Standard Chartered Bank
IFSC code: SCBL0036084
After making the payment, please provide Bank Name, UTR code and Transaction Ref No.
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what does it means they didn’t close my connection
i didn’t receive any call form relianse from last one month
and suddenly sent me this type email
after requesting several time.
Mahendra Pachpor
mahendra.ats@gmail.com
9960590260