Submitted by: atma0048
Complaint Details:
I had requested for issuing a duplicate credit card as the original one was lost. Almost one month has passed, but till date i have not received my card. when i called the toll free number, firstly they told that we have processed your complaint and the new card has been approved. when i again called after one week they told the same thing that the card has been approved but not posted and it will be posted within one week. but the card was not received. again i called after one week, they repeated the same answer that we will post your card soon. Now after one month, till date i have’nt received my card.Every time i call them they are saying we will send soon. Till date the card is not received.