Submitted by: Raunak Asnani
Complaint Details:
Please never visit stores of PC Jewellers as they are the biggest cheaters out there! They cheat you whenever you exchange any of your gold/diamond jewellery with them. They cheat on price, weight and quality!
In October, I visited PC Jewellers Ghaziabad for buying new gold bangles . I also exchanged old bangles weighing 34gms . After melting, they told that it is only 30gms . I told it is not possible that in melting 12-13% is lost but they were very rigid and said that this is due to dust particles . I was not convinced so I decided to re-check their godown where gold was melted and I noticed that a piece of 1.5gms was lying in the water . I informed the same to the management but they said it is due to negligence of the employee. But when we weighed again the same they said that previous one was 29.5gms . I showed him the slip issued for 30gms so then they told that a bit of gold might have vanished in the air ! LOL !
Further they also deducted 1% against what was being shown in caret machine.
Same happened again ! In the month of november when I exchanged gold of 20gms .AGAIN THE SAME HAPPENED !
I also exchanged my diamond tops purchased from them four years back but they gave me the value after 10% deduction of that original invoiced price for which they still haven’t made the payment after many times of consistent reminders.They are making lame excuses and delaying the payment
Gratz! You might be the next