Scam or fraud: Paytm — PAYTM not refunding money for cancelled order

Submitted by:  madhavbujji

Complaint Details:
Hi,

This is Siva Jyothi from Bangalore.

I have ordered one wardrobe worth 7900/- in PAYTM on 19-Nov-2016. At the time of order it was shown 28-Nov-2016 was the expected delivery date.
On 27-Nov-2016 PAYTM cancelled my order by their self and money refunded to PAYTM wallet. Then I have transferred amount 7900/- from PAYTM wallet to my ICICI account.
Still the money was not deposited in my ICICI account. I have raised so many tickets in PAYTM, but they are not responding properly and suggesting to check with ICICI bank.
If I contact ICICI bank they are saying to check with PAYTM.

Below are the details of PAYTM Transaction ID and ICICI bank Transaction ID.

ICICI Bank transaction ID: 116112717121902
PAYTM transaction ID: 4077281145

Below are my ICICI bank account details:

Siva Jyothi A,
Account No: 060101544090
Branch: OLD MADRAS ROAD Branch.

Kindly help me here.

Comments

comments