Submitted by: arun1509
Complaint Details:
I tried to do prepaid mobile recharge of Rs. 199 but the payment deducted from my bank account & recharge not done. After some days I got refund of Rs. 199 in my paytm wallet, but there is an option of return to bank in paytm wallet. I clicked on that option of return to bank & followed further procedure but even after 10 days I didn’t get refund of Rs. 199 in my bank account. I followed them several times by mailing & calling them but they didn’t picked the call & don’t even replied to my mail. Now there is NO record of that transaction shown on paytm. Kindly take suitable action