Submitted by: mohinder.pandey
Complaint Details:
Dear Sir/Madam,
I had made bookings for 2 adults through Oyo rooms in Goa during 25th and 28th Dec at 3 different places. i.e. one place each on 25th, 26th and 27th stay. The price I paid per day varied between 5000 to 7500 Rs.
Due to unavoidable circumastances, I had to change my plan to stay in Goa and hence to cancel the hotel bookings. To my shock the cancelllation charges are same as reservation costs.
My request is to look into this cheating. For me specifically I want following
1. Only parts of the costs which are paid should be cancellation charges.
2. If the hotel rooms gets rebooked at a premium (i.e. more than I offered), I must be repaid complete amount as refund.
Please look into this matter.
Thanks and Regards,
Mohinder