Submitted by: Gaurav 2404
Complaint Details:
Dear Sir,
I am doing business with your bank for more than 5 year and during this past time, I didn’t have any complaint or problem with the services that you provide and how your employee provide them but I am very sorry to inform you that today I visited your bank for the Deposit my Cheque and your desk clerk was very rude to me. he said to me i will not verify your Cheque deposit slip if you want so please go another bank after this discussion i am going to bank manager room some is seating there. When ask him you are bank manager he was said to me i am not bank branch manger. I told him my all problem but he is angry with me he said to me ” Bank me verify nahi kate. tu ja to kare ussay karale esh bank me nahi karte tu kise or bank me karale jab mene bolo aap tamiz se bat kare to kha ki ye tamiz h. ab mera time mat kharb kar.” Bank ka Peon bhut batamiz h ye logo ko galiya deta h .his name is Sharma. This incident done this branch The branch address is us under:—
Bank: UNION BANK OF INDIA
Address: GARHI MAINDU, DEL, DELHI, DEL
State: DELHI
When I feel that he is angry with something and not taking to me very well, I politely asked him if I have done something wrong and he again rudely treated me and not only that, but when I asked her to be polite, he intentionally kept me waiting besides the desk while meeting with other customers.
I honestly don’t know if I have somehow done something wrong or if he was having a bad day but this is not a way to treat clients and customers and I strongly protest it. I hope you will take notice of this misfortune and asked that guy what the original problem was and if I had offended him in some way or something else.
I hope you will take care of this matter and I won’t have to face the same problem again or I will consider my other options including leaving the bank and closing my accounts. Please resolve my problem and I am waiting to your positive reply. I hope you definitely punish these people. Regards,
Gaurav Singh Chauhan
Account number: 626702010002962
Mob. 7838320783