Submitted by: Venkataraman Raju
Complaint Details:
I effected 2 transactions with a merchant neelakanta reddy, bangalore – phone #: +91 8951269552
Both got declined at the pos terminal (Hand held unit).
However, there were confirmation messages from your system and my bank that they were successful.
The merchant insisted he didn’t get the payment that i pay cash to resolve this.
I had to pay cash with him and move out. Now my transactions are in dispute. Rs.668 x 2 = rs. 1336 to be resolved.
This is annoying that i have to wait in despair for this
Below are the transaction details. Please reverse these transactions immediately and revert the money.
Declined transaction references
1. Rr#635319902026, auth#097520
2. Rr#635319903401, auth#099099