Submitted by: Ride de Vuelta
Complaint Details:
I purchased a Mahindra Scorpio 2013 in October 2014 with 25, 000 kms. from Gildemesiter here in Santiago Chile and within the first weeks I already had to take it in for maintenance which I did in Cerillos for air conditioning, left blinker wasnt working, seatbelts were broken, radio stopped working, the reverse gear was getting stuck, etc. the car broke down multiple times including both times on the freeway putting me and my family members highly at risk. The last time it broke down 4 hours from Santiago which it was spitting out gas and left completely stopped working. From there it was in the shop for close to 7 months because there was an issue with the guarantee…Let me repeat myself 7 MONTHSSSSSS!!! They finally fixed the vehicle …Supposedly with the worst customer service ever in Fortaleza. 3 weeks afterwards the motor breaks down again on the freeway. Now it is in the shop and they are asking me all these questions which I have responded to with documents and nothing is being done. I gave them till tomorrow to get the vehicle out so I can fix it myself and sell it ASAP and warn people of this terrible company!!! Just want to let you guys know . WORST COMPANY IN THE WORLD!!! By the way, I have photos, videos and phone call recordings.. My lawyer advised me not to post them until later. Hopefully, I will receive an answer from higher above.