Submitted by: Bhushan Lokare
Complaint Details:
Dear Sir,
Recently, for our business needs we have purchased Mahindra Jeeto from Sahyadri Mototrs near Baner, Pune. From the first day itself our experience with dealer executive was not good. But, we still preferred this showroom as it’s near to our office. Vehicle is registered under Ghanashyam Enterprises, Talegaon.
After making false promises about delivery finally we received vehicle last week (3’rd week of Nov.). It came with no registration number, no documents. Only good part is it’s delivered to our home by dealer people. To mention, we have processed loan from Mahindra finance to ease the process rapidly which unfortunately didn’t work. Which is surprising.
We found that breaks are not working properly hence complained and requested to fix it. I am not sure how to drive a vehicle without a document and breaks till this above said showroom. But, no one visited from dealer to fix it in time.
Now, vehicle is stand alone mode. We can’t use due to lake of service, unavailability of documents. And, we are passing through mental stress for no mistake.
If problem can’t be fixed and dealer can’t provide a good service to us what we suppose to do?
Can you please have a look and help us?
Regards,
Bhushan Lokare
Now, no one at dealer is responding