Submitted by: khan.imran1
Complaint Details:
We bought a sofa cum bed on 09/02/2016 from Living plaza furnitures Mira road but the sofa was of very poor quality.The storage trolley got dislocated the very next day and we had to call the shop for help.In just 3 months the sofa got collapsed in the midnight and my 9 months son got hurt.So the other day we called up the shop to take away the sofa for repair and send back to us.But for complete 2 months they did not repair the sofa nor they have sent any replacement.They tried ignoring our calls.After my repeated reminders the shop sent us a new sofa but this time also they have sent a faulty material.The sofa cloth was torn from 3 different sides.Storage trolley has the same problem.It makes weird sound as the ply and wood used is of very poor quality.We are seriously not happy with the product and want our money back and they can take away their product.We request you all to help us in getting our hard and earned money back.They have fooled us by providing such poor quality material and the product does not deserve a amount of Rs 21000/-. Thank you in advance. Regards, Imran Khan.