Submitted by: TulasiKrishna Inturi
Complaint Details:
I had purchased lg 49uh850t suhd 4k led tv serial number 610plsy137310 on 03 november 2016 within the ongoing diwali promotion khushiyon ka upgrade offer. when i had registered the product online it is showing only one year warranty whereas i am supposed to get two years extended warranty under the diwali promotion. also i had not received the free sound bar as part of the promotion. request kindly make necessary arrangements for warranty extension for two years under the promotion, providing the free sound bar as part of promotion from local dealer at guntur and also request depute executive for 3 years amc happy living plan subscription. request kindly initiate necessary action at the earliest to avoid further inconvenience to me. i had contacted lg customer care several times but there is no response from their side. when i had raised this issue over their website in my lg account they are closing the concerns without any proper resolution. even i had tried to contact them through facebook but in vain no response. request kindly provide me the offer lg sound bar and one year extended warranty on my lg suhd 4k led tv at the earliest immediately to avoid further inconvenience and harassment to me. request kindly arrange for the delivery of free gift and one year extended warranty from the local dealer at guntur, andhra pradesh.