Submitted by: SANJITH G P
Complaint Details:
Hi Team, I have got my Kent RO from a dealer which was referred by your free toll number . I have got this RO repaired for 4 times now, still have the warranty.
When asked for replacement your helpdesk was very harsh, they are not responsible for anything is what i heard .Serial number of the machine – S/N KR1510024995, is this really KENT ? I doubt it .It was bought from
Novel Aqua systems, authorised distributors sales and services .
#36, Deepak Medicals building, Vidyapeeta Circle, BSK 1st stage Bangalore-560050 .
Let us know if it is an authorised dealer .
BY THE WAY VERY HARSH CUSTOMER EXPERIENCE .