Submitted by: Abhishek_abhishekdubey48@gmail.com
Complaint Details:
Hi I am Abhishek Dubey, From Bangalore – 9739409527
This complain is about horrible and miss/Very careless information from Jet airways customer care executive which cost me to book another ticket at very costly price .
i was missing my details about the flight booking which I had neither received into my mobile nor via mail after flight booking of jet airways and when I had called a customer care executive she told me that there is no booking in my name but after some time ( almost 2 hour ) she called me up again informing about my booking .
That time i was already done with another booking of Indigo which was very costly and as for me travel was really urgent i was left with no other option .. apart from that the time she called me up was really to late to cover the distance from my place to airport .
This is the matter of complete negligence and shows no value of the customer in the eyes of Jet Airways .
I am with 100% sure to ask them and get the value for returns even If i need to file a case against them .
Regards