Submitted by: Soniya Vijaywargi
Complaint Details:
I am really disappointed with jetairways. My friend booked ticket for me from makemytrip but god knows what happened at the time of booking the traveller name was my friend’s name instead of mine. I called makemytrip to change the name but they told me to contact jetairways (since the carrier was jetairways). I called but they refused to do so and said it doesnot come under their policy. What the hell can’t you change the name??? Whats the big deal… Atleast you can give some kind of relaxation if not full money. E ticket no.: 589-1127015587