Submitted by: shre81
Complaint Details:
Terrible customer service with a phone line that either puts me on hold for 10 minus or is impossible to get through. They ask you to use the online services but it doesn’t have even a simple functionality of allowing me to cancel their useless credit card, which is supposed to be Platinum, no less.
Additionally, they promised to not levy any joining fees and now I see a charge of 900 against my card. Their website is terrible and I have no clue how much I need to pay to clear my balance.
I’m sticking with ICICI Bank. Word of advice – stay away from IndusInd