Submitted by: guptagudia
Complaint Details:
I booked my flight 6E 968, bom-del on 1 Dec, but my flight was shifted to some other flight 6E 154, by just informing me that previous flight was cancelled so we have shifted you to another flight. But that was a false information given by the executive. Again in Bombay airport when I asked to give seat in my previous flight 968 your executive told that the seats are not available and I have called the executive to shift my flight. But tell me one thing which flight changes any flight schedule without charging any money??, I have not seen any such flight . At any point of time they have not helped me at all. I have to catch a train from Lucknow at 9:00 am on 2 Dec inspite of telling this that I will miss my train the executive were not listening at all. Really a worst experience.. In future I won’t be traveling with Indigo providing this kind of service to their customers. Infront of me they have given a seat to some other flight passenger but I insist so many times they not listened to me at all. Really a pathetic situation.