Submitted by: chandra prakash pal
Complaint Details:
Dear sir,
i have booked a ticket through IRCTC having PNR No.6662666562 journey dt. 13-01-2017 train No. 12941 from Agra fort to Bhavnagar Trnms. on the journey date the train is late more than 5 hours from its scheduled time, hence i submitt a TDR choosing the reason “Train late mote than Three hours and passenger not travelled’ with TDR transaction ID 100000138252513 before its actual departure from Agra fort station. my TDR refure by IRCTC and status show that the passenger war travelled. HOW IT’S POSSIBLE WHEN PASSENGER NOT TRAVELED AND IRCTC SHOWS PASSENGER TRAVELED. I humbly request to re examine the case and refund an amount of Rs. 1130/-. otherwise i will go to consumer court for my refund.