Submitted by: muralidaren
Complaint Details:
Dear Sir,
Ref: My SB account No. 108301000008071
On 08.08.2017 I transferred a sum of Rs, 341/80 from my SB account to Paytm wallet. This transaction was confirmed by SMS alert on 08.08.2017 at 12.15pm. The text message as follows:
“Rs.341/80 Debitted to to SB.xxx8071 CL. Bal. 241265.37 (PAYTM-1000)br-1083 on 08.08.201713:25:16”
But this amopunt was not added to my Paytm wallet. Regarding this I raised a querry on 10.08.2017 and their reply is as follows:
“We are sorry to inform that you were not able to make transactions through your IOB Net Banking. We would like to inform you that Net Banking for IOB Bank currently disabled.Once this service is made available again we will notify you.
If you have any querries or concerns please reach out to us”
While the stage is this, the amount debiited to my SB account ought to have been credited back to my account. Till this time the debited amount has not yet been reverted. Please check it out and redress my grievance.
Thanking you,
with regards,
P. Muralidaren