Submitted by: Ajayjindal78
Complaint Details:
I went to icici for deposit of old currency notes in ppf but they denied the same. There was no guideline by RBI at that time. Next day branch manager sent a mail stating it can be deposited. instead of accepting his mistake he is saying further to our discussion … instead of accepting his mistake.
Though the RBI subsequently clarified not to deposit old currency note in ppf account but the fact is Before said clarification, SBI was accepting the deposit in PPF.
Bank officials are not ready to accept his mistake. Wrote to chanda kochhar office also but no response because now icici is having a large consumer based and they least bothered for its customer.