Scam or fraud: ICICI Bank — FRAUD TRANSACTIONS thru phone banking

Submitted by: RATNAKAR KAMATH

Complaint Details:
I have ICIC Credit /DEBIT Card, I received a call from this Mob no.(9205477585) from Master and Visa Verification Department at ICICI Bank on 03.12.2016. She & He (executives) told me that the Bank will Issue a new master Micro Chip Card on behalf of my existing Credit / Debit card. So first Bank Debit the charge of Rs.-8481 (Same is already been debited in both) but he assured that it will be adjusted through reward pointsl. I was hesitating to provide OTP but somehow i given OTP. immediately both my accounts got debited with Rs.8481 each. I immediately realized somthing fraud happened and I reacted quickly to reach ICICI.

I given the whole scene to them and got my card blocked. I am not sure if these transaction is yet to be claimed by the merchant. The told me that I would raise complaint when the transaction is caimed for settlement. I wonder how they(Frauds) get my details. Please guide me what should I do further-S Ratnakar Kamath

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