Submitted by: Mangal purohit
Complaint Details:
Today i visited hypercity located in viviana mall near cadbury in thane city. I checked out john miller cotton chinos and i asked staff about offer’s as ther was no board arranged on john miller counter but beside that brand a board was located for another brand so i asked for offer and staff member told me about offer of 20% off on one pant n if i buy two pants then i wll get 30% discount, so i tried the pants and started shopping at the end, i was at billing counter and in bill they just gave 20% discount, i bought two pants so as the offer i was to get 30% off but after discussing all the stuff they told me theres not such offer on this brand and started arguing. I told them if theres not such a offer then why your staff is making fool of your customers but they were not even accepting the mistake and told me that its your own mistake and staff is not responsible. Therefore i just got in discussion and suggested all of the staff members not to fool the customers and always should provide the offer boards on every brand. Then too the staff members were rude so i got out off the store without buying any product. The main thing is customer service and satisfaction but the staff is ridiculous. Please i request that customers should not be treated as the fools. Thats all. Thank you.