Submitted by: sales.mangalamcomputers
Complaint Details:
Dear Sir,
This is with reference to Printer model no. HP Laserjet 132A.Printer is not working satifactory from the day one. we have made Many complaint to Hp service centre, Hp authorized person came from HP service centre Raj nagar ghaziabad .He was saying that toner was not working then we replanced toner same day from HP service centre, but problem not resolved then again make second time complaint, another person came and he was saying that there any part of printer was not working, he replanced part within week but problem was not solved then again your person came to office take printer 17/6/2017.Still he is not in position to reesolve my issue . he is showing various excuse instead providing us soloution.
Please find attached first service report for your kind information.
It is really unfortunate that we have been facing a minor problem for more than one and half monthc contiounsly. We are losing trust in HP. currently we are using around more than 120 printer of HP in our comapny.