Submitted by: AshwinST
Complaint Details:
It is so unfair on the HDFC Bank that they do not have any easy way of approach by phone banking or email to address any issues. The phone banking is a trap, where, by the time you answer all those riddles you will get irritated to adjourn your problem. First and the foremost thing the HDFC Bank should do is a direct approach to the TeleCaller to address the issues.
Anyway, that is a suggestion given for their ease to avoid the consumer compIaints.
Now here is the problem that is bothering me, I have absolutely no information on this deduction DC INTL POS TXN MARKUP+ST 050117 070117 of 5, 604.77 and 4, 063.47 on Jan 13th 2017. I do not live in India to walk over the bank to ask for the reason and give them time to resolve the issues. I do not use my International debit card for any transaction in US too.
The bank is updated with my India number which I do not use now for several reasons. I would want them to update my US number and inform me on the refund status. The number is as is +1 (717) 623 6395.
Kindly refund both the deductions ASAP.