Submitted by: arvind18sharmas
Complaint Details:
This is with regards to my freecharge account with mobile no. 8130092211 and email id arvind18sharmas@gmail.com.
I had initiated a transaction on 14th Jan 2017 for a tatasky recharge and had tried for the same twice with order no. FCDA170114563133058 and FCDA170114563148597. The transaction was failed and amount was deducted from my saving bank account. After that i got an email also from freecharge that refund has been initiated but till now i have not recieved my refund amount. It is 300 for each transaction with a total of Rs 600 for both orders. Please look into the matter for refund of my amount as soon as possible.
Now am following free charge from the day on mail and not getting proper response and just getting king of auto generated replies.